At My Safety Kart, we are committed to your satisfaction. This policy outlines our return and refund process.
2. Return & Refund Eligibility
You can get a refund if the item is defective or not working. You must initiate returns within 14 days of receipt. The product must be unused and in original packaging. Some items are non-returnable.
3. Return Process
To start a return, email info@mysafetykart.com with your order details. Once approved, we’ll provide a return authorization number and shipping instructions. You pay for return shipping unless the item is defective.
4. Refunds
After inspection, we’ll notify you if your refund is approved. Approved refunds will be credited to your original payment method within 14 days. Partial refunds may be given for damaged items.
5. Exchanges
We only replace defective or damaged items. Contact us at info@mysafetykart.com to arrange an exchange.
6. Non-Returnable Items The following are exempt from returns:
Custom orders
Perishable goods
Clearance items
Items marked as non-returnable
7. Contact Us
For questions, contact us at info@mysafetykart.com.